Shipping & Delivery Policy
Shipping & Delivery Policy
Last Updated: August 8, 2026
At DaRucci Jackets, we are committed to providing a reliable and transparent shipping experience for our customers worldwide. This Shipping & Delivery Policy explains our shipping charges, estimated delivery times, order tracking, and other important delivery information.
Free Worldwide Shipping
We offer FREE SHIPPING WORLDWIDE on eligible orders placed through our website.
There is no standard shipping charge for eligible orders, regardless of the destination country.
Any applicable customs duties, import taxes, VAT, or other government-imposed charges are separate from our shipping charges and may be the responsibility of the recipient as described below.
Order Processing
After an order is successfully placed and payment is confirmed, it is prepared for shipment.
Customers will receive an order confirmation at the email address provided during checkout.
Orders are processed during normal business days. Weekends and public holidays may affect processing and delivery schedules.
Estimated Delivery Time
Our estimated delivery timeframe is:
10–15 business days
The estimated timeframe is calculated in business days and does not include weekends or public holidays.
Delivery times are estimates and may vary depending on the destination, carrier operations, customs processing, weather conditions, public holidays, or circumstances outside our reasonable control.
International Shipping
DaRucci Jackets ships to customers worldwide.
International shipments may be subject to customs inspections, import duties, taxes, VAT, brokerage charges, or other fees imposed by the destination country.
Where such charges apply, they are determined by local authorities and are generally the responsibility of the recipient unless otherwise stated during checkout.
DaRucci Jackets does not control customs charges or customs clearance processing times.
Order Tracking
Where tracking is available, customers will receive tracking information after their order has been shipped.
Please allow reasonable time for the carrier’s tracking system to update after receiving your tracking information.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please carefully review your:
- Full name
- Street address
- Apartment or unit number, where applicable
- City
- State or province
- Postal or ZIP code
- Country
- Telephone number
If you notice an error after placing an order, contact us as soon as possible at hello@daruccijackets.com.
We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
Delivery Delays
Although we aim to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances outside our reasonable control, including:
- Customs clearance
- Carrier delays
- Severe weather
- Public holidays
- Transportation disruptions
- Incorrect or incomplete delivery information
- Unforeseen logistical issues
If your order is significantly delayed, please contact us so we can assist with tracking the shipment.
Lost Packages
If tracking indicates that a package has not been delivered within a reasonable period after its expected delivery date, contact us at hello@daruccijackets.com.
We will review the shipment information and, where appropriate, contact the shipping carrier to investigate.
Packages Marked Delivered
If tracking shows your order as delivered but you cannot locate it, please:
- Check around your delivery location.
- Ask household members, neighbors, building reception, or security personnel where applicable.
- Confirm that the shipping address provided with the order was correct.
- Contact the shipping carrier for additional delivery information.
- Contact us if you still cannot locate the package.
We will provide reasonable assistance in investigating the shipment.
Incorrect, Damaged, or Defective Orders
Please inspect your order after delivery.
If you receive an incorrect, damaged, or defective item, contact us at hello@daruccijackets.com with your order number, details of the issue, and clear photographs.
Eligible claims will be handled according to our Refund and Returns Policy.
Refused and Undeliverable Shipments
If an order is returned because the customer provided an incorrect or incomplete address, refused delivery, or failed to collect the shipment, additional shipping costs may apply before the order can be resent.
Where a refund is appropriate, actual costs incurred as a result of an unsuccessful delivery may be deducted where permitted by applicable law.
Contact Us
For questions regarding shipping or delivery, contact:
DaRucci Jackets
151 Orchard St
New York, NY 10002
United States
Email: hello@daruccijackets.com
Phone: +1 917-639-3645
Website: daruccijackets.com
